Sirene Chocolate are a family-run organic chocolate brand founded in Victoria, Canada in 2013. Unlike almost the entire chocolate industry, which relies on inhumane labour conditions and vast inequality between farmers and chocolate makers, Sirene deals personally with smaller farms that both grow delicious beans and ensure fair conditions for their workers: direct trade, as opposed to fair trade.
‍
Before 2024, Sirene would serve its UK customers from their Canada workshop, but this was both expensive and slow. Sirene founder Taylor Kennedy met Eirios founder Luke at a business event in Cambridge, England, and soon decided it made sense to work with Eirios on a UK operation for Sirene.

A key principle for Eirios is to be just as focused on customer service as we know our clients are on their own customers, which we were delighted to hear had made an impression on Sirene.

In Taylor's words: "Eirios consistently demonstrates an impressive instinct for customer service. They are proactive in anticipating client needs, responsive to inquiries, and dedicated to ensuring a positive and seamless experience. Their commitment to exceeding expectations creates a strong foundation for long-term partnerships."