Fulfilment for Ecommerce
3PL and Fulfilment in Wales: for Ecommerce Operators, by Ecommerce Operators
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SPECIALIST Direct-To-Consumer partners
We're ecommerce operators like you, having built our own brands since 2013.



Having built our own direct-to-customer ecommerce brands and expanded from the UK to the US, we know about the challenges faced by online businesses looking for a reliable third party logistics (3PL) provider. When we launched our fulfilment operation in Wales - Eirios - we wanted it to be different. Not massive warehouses, anonymous staff and invoices with 20 line items, but a personalised service where your brand gets the attention and care it deserves. Our unique ecommerce experience also means we can share insights regarding operations and marketing for smaller brands looking to grow, including assisting those looking to take the brave leap of international expansion.

Traditional 3PL vs Eirios

3PL Industry

Eirios

Run by logistics people
Run by ecommerce people
One-size-fits-all fulfilment
Bespoke service
20-line item invoices, software fees and catch-all "admin" charges
Simplified and transparent pricing
Impersonal approach
Care and attention to every order
Sign you up then forget you
One-to-one marketing support to help you grow
Logistics service only
Personalised export consultancy to help your brand launch in new markets
"What's your daily volume?"
"What can we help you become?"
Bigger is better
Local is better

Real Customers

See how these treasured ecommerce brands have grown with Eirios.

"Navigating unfamiliar aspects of a new market was daunting. Eirios provided a highly-assisted workflow, which proved invaluable in our initial market entry."

Sirene Chocolate logo

Taylor

Founder, Sirene Chocolate

"Quite simply: they are excellent. They gave me invaluable tips on selling via Instagram. They helped me set up on Amazon – and untangled the mess I had got into trying to do it myself."

Beatrice, founder, Radical Tea Towel

Lucy

Author, The Grain-Free Vegetarian

"Eirios are local but also their pricing is extremely competitive. Their offer of help with the set up (e.g. Amazon) made it a no brainer for us."

Beatrice, founder, Radical Tea Towel

Adil

Founder, Health Harmony

"Melin Bapur would not exist in its current form without our arrangement with Eirios; it's really enabled us to expand and be much more ambitious."

Adam, founder, Melin Bapur

Adam

Founder, Melin Bapur Books

"Our customers have been delighted with the rapid turnaround of their orders, particularly over the busy festive season."

Beatrice, founder, Radical Tea Towel

Beatrice

Founder, Radical Tea Towel

"The Eirios team was the right team at the right time in enabling us to test out the UK market with our products. Always responsive and exceptional in working through issues and making things easy for us to launch overseas."

Sirene Chocolate logo

Chidi

Founder, Cool Breeze US
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About

You and Us

You've nurtured your brand through its early stages and are now looking for a 3PL which can give your orders as much care as you do. You want a location you can visit, a founder you can meet, and pricing that's fair and simple.

About Eirios
Shelves with Tea Towels boxes
Logistics for ecommerce

Our 3PL Services

We run ecommerce brands ourselves and felt the traditional fulfilment industry was just out of touch. We've built our fulfilment service around serving Direct-to-Consumer brands like yours.

Our Services
Warehouse shelves at Eirios

Real Customers

See how  customers have worked with us.

"Navigating unfamiliar aspects of a new market was daunting. Eirios provided a highly-assisted workflow, which proved invaluable in our initial market entry."
Sirene Chocolate logo
Taylor
Founder, Sirene Chocolate
Sirene Chocolates on a shelve at Eirios
"Quite simply: they are excellent. They gave me invaluable tips on selling via Instagram. They helped me set up on Amazon – and untangled the mess I had got into trying to do it myself."
Lucy the Author of The Grain-Free Vegetarian
Lucy
Author, The Grain-Free Vegetarian
The grain-free vegetarian book cover
"Eirios are local but also their pricing is extremely competitive. Their offer of help with the set up (e.g. Amazon) made it a no brainer for us."
Health Harmony logo
Adil
Founder, Health Harmony
Health Harmony products on a shelve at Eirios
"Our customers have been delighted with the rapid turnaround of their orders, particularly over the busy festive season."
Beatrice founder of Radical Tea Towel
Beatrice
Founder, Radical Tea Towel
Shelves with tea towels at Eirios
"Melin Bapur would not exist in its current form without our arrangement with Eirios; it's really enabled us to expand and be much more ambitious."
Adam founder of Melin Bapur Books
Adam
Founder, Melin Bapur Books
Yr hobbid cover from Adam
"Eirios was the right team at the right time in enabling us to test out the UK market with our products. Always responsive and exceptional in working through issues and making things easy for us to launch overseas."
Cool breeze logo
Chidi
Founder, Cool Breeze US
One of cool breeze products
What We Can Do For You

Fulfilment Services

Warehouse icon
Picking
Picking the right items from the shelves, quickly, with the personalised service the huge fulfilment companies lack.
Box icon
Packing
Packing your products securely, in your way, and within size limits to minimise your shipping costs.
Courier receiving box icon
Shipping
Daily courier collections and a 1pm (or later) cut-off to ensure your items are shipped quickly after an order comes through.
Checklist stock list icon
Stock Control
Stock counts and inventory sorting to ensure product availability and optimise storage space.
Box going inside box icon
Re-packing
Sorting, re-packaging or re-labelling your products once they're received from your manufacturer.
Box with return arrow icon
Returns
Processing returns so that products in a saleable condition are quickly returned to stock.
North American Brand? Download our FREE US-to-UK Transatlantic Expansion Guide
Our guide, fully updated for 2025, has been written specifically for North American DTC ecommerce brands interested in expanding their operations to the UK market. It's a 26-page strategic overview which provides answers to all kinds of initial questions such as whether you need to set up a UK-based entity, the best location for a 3PL partner, and where to find specific regulaions for your product.
GET the guide
ARTICLES

Ecommerce Fulfilment Advice

Strategies for Ecommerce Growth in 2025
January 17, 2025

Introduction of two strategies for ecommerce growth marketing this year: one inspired by the book 'Traction' by Gabriel Weinberg and Justin Mares, and another inspired by CTC's 'Four Peaks Theory' for driving revenue growth during quieter times of the year.

What will happen to UK ecommerce facing a 'Trump tariff'?
November 18, 2024

Talk of new tariffs on imports to the US is rife. The exact impact on UK ecommerce exporters is less clear - but there could well be advantages. Here we discuss some potential impacts, including a new incentive to work with a 3PL rather than ship direct-to-consumer from the UK.

Black Friday Offer Planning
October 21, 2024

Black Friday weekend offers give your brand a chance to piggyback on the discounting height and boost revenues. But there a several downsides, including risking margin and cheapening your brand. Fortunately, there is an alternative offer structure which gives you many of the benefits without the risks: step forward the 'bundle'.

Your local fulfilment partner.
"Eirios are like an extension of our own business - it's just so reassuring to know they've got our operations handled." - Beatrice, Radical Tea Towel
Read Customer Stories